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Frequently Asked Questions about reoSource Properties

Q:  What is a "bank-owned property"?
A:  When a borrower with a mortgage from a bank or mortgage lender can't meet the payments, the lender forecloses on the property and takes ownership of the property. Then the lender lists it with a listing (real estate) agent and sells it at market value as quickly as possible.

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Q:  Who can buy a Bank-owned property?
A:  Anyone! If you have the cash or can qualify for a mortgage, you can buy a Bank-owned property.

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Q:  Can I buy a Bank-owned property as an investment?
A:  Yes, Bank-owned properties listed on the reoSource web site are available to all buyers, including investors.

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Q:  How can I find out what Bank-owned properties are for sale?
A:  Right here! The Bank-owned properties available on the reoSource web site can be viewed at www.reosource.com.

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Q:  How do I get more information about these properties that are for sale?
A:  Each Bank-owned property listed on the reoSource web site will have a listing agent displayed with the property.  To obtain the name and phone number of the listing agent, please select the “Contact the Listing Agent” link next to the agent’s name on the listing page and complete the information form on the next page. If you are a potential buyer: please contact the appropriate listing agent for additional information about a specific property, including information about arranging a personal viewing of the property. If you are a real estate agent: please contact the listing agent for information about a specific property, sales contracts, and commissions.

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Q:  What is the condition of Bank-owned properties listed on the reoSource web site?
A:  All Bank-owned properties offered on the reoSource web site are sold "as-is". The Lender, the listing agent, and the reoSource web site do not make any warranty or representation, expressed or implied, regarding properties for sale on the web site. The buyer is expected to perform an inspection with a licensed contractor at the buyer's expense.

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Q:  How do I buy a Bank-owned property?
A:  For a potential buyer: start by finding a licensed real estate agent. Your real estate agent must submit an electronic offer via the reoSource web site for you. To find an agent, please visit the reoSource web site's Agent Locator page. For a real estate agent: in order to place an offer on bank-owned properties displayed on the reoSource web site, you must register with reoSource. If you are not registered and are interested in registering, please visit our Agent Registration page.

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Q:  What do I need to do before submitting an offer??
A:  Before submitting an offer, the real estate agent should have a completed and signed real estate purchase and sales contract and the earnest money deposit from the buyer. We also recommend that the buyer and agent should perform a thorough investigation of the subject property, and investigate financing for the buyer's potential purchase.

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Q:  Can you describe the offer process used to sell properties displayed on the reoSource web site?

A:  Bank-owned properties listed on the reoSource web site are being sold through a competitive offer process in which offers are submitted electronically to the bank for evaluation and review.  The bank will submit a reply (counter-offers and/or accept/reject notifications) back to the listing agent who will communicate the response to the prospective buyer.  Please note that banks frequently receive multiple offers on the same property, which may require additional time to prepare and send a response.  >ReoSource does not guarantee the timely delivery of this notification; ultimately, it is the buyer's and the agent's responsibility to check the status of their offer with the listing agent.

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Q:  After I submit an offer, how is it evaluated??
A:  The lender primarily evaluates offers based on the net funds received by the lender after deducting the selling agent's commission. In general, the lender will accept the offer with the highest net amount. Notwithstanding, the lender reserves the right to accept, reject, or counter any submitted offers, even the highest offer.

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Q:  If my offer is accepted, then what happens?
A:  The party submitting the accepted offer is required to send a completed and signed real estate purchase and sales contract and the earnest money deposit to the listing agent within the time frame that stated in the lender's Terms and Conditions appearing on each property listed on the reoSource web site. The party submitting the accepted offer will receive information on how to complete the transaction and instructions to help the buyer through the paperwork process.

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Q:  Can I reduce or cancel my offer once it has been submitted?
A:  No, the buyer and the agent cannot reduce or cancel the offer once it has been submitted. To ensure that the lender and listing agent are able to successfully complete the sales transactions, reoSource only accepts serious offers. The buyer and the agent need to review the offer carefully before submitting it.

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Q:  How can I get a loan to buy a Bank-owned property?
A:  The lender doesn't make loans directly for any properties listed on the reoSource web site. In order to ensure that your purchase will close, we encourage potential buyers to be pre-qualified for the amount of an offer for a property. We also recommend that potential buyers investigate financing before submitting an offer, since failure to obtain financing will result in the cancellation of the offer. The real estate agent should be able to get financing information for his/her buyer.

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Q:  Is there anything else I should know about Bank-owned properties?
A:  We encourage every homebuyer and homeowner to be a wise consumer and every real estate agent to be a wise realtor, so be sure to read the lender’s "Terms and Conditions" carefully before placing an offer on properties appearing on the reoSource web site.

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How reoSource Works

How to Place an Offer on reoSource

How to Register as an Agent on reoSource

How to Buy Foreclosed Properties

How to Sell Foreclosed Properties